Scottish and Newcastle

"WEM provides us with the foundations for mobile voice and data management of traffic, cost and bill validation. As a consequence we have delivered significant cost savings to the business driven by end user participation and changes in user behaviour"

- Gavin Randall, Scottish & Newcastle

Challenges

• Inaccurate database of mobile users preventing bill validation
• Limited recovery of personal calls

• Internal recharge process time consuming
• Limited visibility of mobile costs throughout the business

Solution

• Online personal call recovery integrated to payroll
• Mobile asset audit of users and devices
• Automated paperless internal recharge of mobile costs

• Monthly bill validation
• Visibility of costs throughout the business
• Call Cost Control

Benefits

• Extended benefit of personal calls at company rates
• Rapid Return on Investment
• Accurate database of users and devices
• Identified unused and lost devices

• Networking Invoice Validation
• 95% Reduction in Paper Invoicing
• Increased Personal Call Recovery

Download the Scottish & Newcastle case study