Case Studies
 

Xerox

"We now have the tools and expertise to better manage call volumes for our mobile phone fleet. Without this, Xerox Europe would not have achieved the significant cost reductions we have attained to date. "

- Phil Grayer, Xerox

Challenges

  • Escalating unit costs despite falling unit costs
  • Maintaining an accurate user database
  • Monitoring handsets and contracts across 10 businesses
  • Visibility of user costs for cost centre managers
  • Mechanism for checking personal usage
  • Internal resource for mobile administration
 

 

ttMobiles Solution

  • Full outsourcing of all elements of mobile administration
  • Managed helpdesk for all end user queries
  • Monthly network invoice validation
  • Online Visibility of all mobile call costs
  • Policing of personal use
 

 

Benefits

  • 37% reduction in total mobile costs
  • Control over all aspects of mobile spend
  • Internal resource saving
  • Visibility of mobile spend throughout business
  • Easier compliance with VAT requirements
  • Audit of all users and devices
 

 

 

Xerox