Challenges: Bill Validation

On average, 5-10% of the mobile bill is due to overcharging and billing errors which can be reclaimed from your network provider. An accurate database of users is an essential starting point.

Your challenge

You’ve been asked by internal audit how you know that the mobile bill is correct. Outside of looking at the total cost and seeing if it is similar to last month, you rely on cost centre managers to check. Sound familiar?

Without an accurate database of all your mobile users how can you be sure all the mobiles you are being charged for belong to you? The plethora of call charge rates and varying device line rentals means that checking you’re being charged correctly against your commercial contract is time consuming.

Clearly without having the process, time or systems in place to check your mobile bill it could have significant cost implications to your business in addition to non-compliance with internal audit requirements.

Our Solution

ttMobiles assists its clients in validating mobile billing against both commercial contract terms and mobile asset databases. We have a range of services from one off billing and mobile asset audits through to ongoing bill validation as part of our Wireless Expense Manager and Mobile Universe services.

To find out how we have helped companies recover up to 10% of their mobile bill in overcharges contact us on 0845 3713918.